Merrise emailed to say that UPS called Mr Bish-TON to confirm that the shipment from Uncle Eneil had definitely arrived in Montego Bay (via Miami, Kingston, and Miami again). So, that’s just the six weeks to get from New Orleans. Fantastic service. But that’s not the end of the story. After she had tracked down the UPS agents in Mo Bay (not easy - backstreet dive, round the corner, turn left up the concrete stairs, hope someone opens the door type of place) and taken the documents to the Air Jamaica cargo office at the airport, they refused to release it to her because UPS had forgotten to put my name on the address line. At this point, she gave up for the day, and will try tomorrow.
I tried to email UPS customer service to complain about the whole process. This turns out to be impossible because the pre-set email form requires that all fields, including the tracking number, be filled in. I put in the tracking number I had been supplied with, but the form refuses to recognize it, and consequently will not send the email. It is now entirely possible that a shipment I began negotiations to send back in August with the friendly but totally useless Fred in the UPS office in New Orleans will now not arrive before Merrise leaves Jamaica on December 17. UPS – Unbelievably Protracted Service.
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